System Admin

System Admins do the work required for our System Administration service. We assign a System Admin to a client and they work closely with their assigned clients to resolve issues, configure servers, and maintain servers.

Responsibilities:

  • Respond to client System Admin tickets in a timely and accurate way, via email or chat.
  • Configure and Maintain websites, servers.
  • Configure Discord Servers.
  • Provide Support for some clients computers.
  • Assist with backups.
  • Respond to issues or outages that may arise in a timely manner to ensure that they are resolved before the client is affected.

Requirements:

  • Must be at least 18 years of age.
  • Must have some experience with System Administration.
  • Must have some experience with Customer Support.
  • Ability to multitask.
  • Ability to work in a fast pace environment.
  • Excellent communication and problem-solving skills.
  • Majoring in a degree related to IT is preferred.
Department: Services
Job Type: Contract
Job Location: Remote

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